Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays).

UK Delivery

• Standard Delivery (3–5 business days): Free on orders over £40 | £3.99 on orders below £40
• Express Delivery (1–2 business days): £6.99

International Shipping

We ship to select international destinations. Delivery times and rates vary by location and are calculated at checkout. Please note that customs duties and import taxes are the responsibility of the customer.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details.

Delays

ThePawOrganics is not responsible for delivery delays caused by carrier issues, customs, or other circumstances outside our control.

Contact Us

For shipping queries, email us at thepaworganics@gmail.com